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Analyst, Business - Operations



IT, Operations
Raleigh, NC, USA
Posted on Wednesday, March 8, 2023

Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title

Job Description

  • Developing business requirements and test cases, according to existing standards and methodologies.
  • Eliciting the requirements needed to carry out business and operational processes including interviews, intelligence analysis and survey assessments.
  • Translating business needs, processes and procedures into a user story details, and articulating on specific software requirements by communicating about these requirements with technology experts and business stakeholders.
  • Working closely with business stakeholders and technology to deliver results while implementing risk analysis and meeting required deliverable.
  • Reviewing release notes to understand software changes to outline downstream effects and testing requirements.
  • Drafting UAT test cases based off business requirements.
  • Define test cases for automation.
  • Performing manual testing and initiate automated testing.
  • Reviewing operational reports for fraud/risk anomalies.

Job Summary

Analyzes business requirements through requirements elicitation, solutions identification, risk analysis and collaboration across cross-functional teams. Applies experience and seasoned knowledge, skills, and practices to perform a variety of assignments.


Raleigh, North Carolina, United States of America




United States of America

Work hours/week:


Employment Type:

Full time


Personal and Commercial Banking

Job Type:


Pay Type:


Posted Date:


Application Deadline:


Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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