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Data Retention & Controls Analyst, Data Management Operations



IT, Accounting & Finance, Data Science · Full-time
Halifax, NS, Canada
Posted on Thursday, November 17, 2022

Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title

Data Retention & Controls Analyst, Data Management Operations

Job Description

What is the opportunity?

As a Data Retention & Controls Analyst, you will be responsible for supporting a robust control framework for Write Once, Read Many (WORM) process. This role will create, support and implement safeguards to protect against any WORM-related gaps that may arise from various scenarios that introduce new data into the RBC network for all U.S. entities subject to the WORM requirements.

You will also be responsible for validating integrity of risk data through the execution of controls, maintenance of reference data, ensuring data quality and managing data access requests. You will also be responsible for maintaining proper documentation around processes along with constantly re-evaluating the efficiency of the task and suggesting process improvements to continually streamline work.

What will you do?

  • Support the BAU process and assist in the identification of control gaps.
  • Perform daily monitoring of the StorQM Dashboard, follow up with Record Owners to remediate missing records, and document remedial steps taken.
  • Assist with Compliance testing pertaining to record retention.
  • Assist with the maintenance of program governance documents, including the records metadata inventory, change management records, and JIRA/Confluence pages.
  • Assist with continuous improvement initiatives regarding processes and procedures
  • Produce daily operational deliverables in line with service level agreements
  • Execution of controls to validate integrity of data (e.g. record counts, file content); assist with monitoring of daily exception reports and associated remedial actions
  • In partnership with other team members, resolve production issues in a timely manner.
  • Ensure timely execution and processing of risk data for report production
  • Identify and analyze data quality issues and resolve in a timely manner
  • Apply critical thought to existing tools, controls and processes; make recommendations and test solutions

What do you need to succeed?


  • Post-secondary certification and/or 1+ years of experience in an operational environment with knowledge of data analysis methods.
  • Ability to drive efficiencies in an environment where accurate execution of processes and controls is crucial
  • Ability to analyze and resolve complex data related issues
  • Ability to understand the importance of data quality and integrity
  • Strong skills in decision-making, analysis of data and information

Nice to Have:

  • Awareness of various data management methodologies and frameworks
  • Ability to structure work-steps, forecast roadblocks and escalates issues as appropriate.
  • Demonstrate a collaborative work ethic and enterprise-wide mindset in the performance of duties
  • Leadership by example in teamwork, cross unit co-operation and information sharing
  • Creative thinking to overcome roadblocks, develop recommendations and negotiate outcomes
  • Excellent relationship management and communication skills
  • Experience with stakeholder management .

Job Summary


HALIFAX, Nova Scotia, Canada





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Employment Type:

Full time


Strategy and Administration

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Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities. ​​​​​​​ We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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